Please report your lost and stolen cards to us immediately so we can help

Call our 24-hour Customer Service on +971 4 870 6565.
Alternatively you can log in to the Manage my card and change the card status. A customer service advisor will get in touch with you for the card replacement.

There is a card reissue fee of AED 32. We block your card, organise a replacement and return your funds to you. For full information regarding fees please visit this page.